This Cookie Policy explains how SokoGuide uses cookies and similar technologies when you visit or use our website and platform.
This policy should be read together with our Terms of Use and Privacy Policy.
Cookies are small text files placed on your device when you visit a website or use an online service. They help the website work, remember your preferences, improve performance, measure usage and in some cases support marketing.
We may also use similar technologies such as pixels, tags, scripts and local storage.
We use cookies and similar technologies for the following purposes:
These cookies are required for the core operation of SokoGuide. They may be used for:
These cookies are required for the platform to operate. If you block them, some parts of SokoGuide may not work or the platform may not be usable.
These cookies help us understand how visitors use SokoGuide, such as which pages are viewed, how long users stay and where users encounter problems.
These cookies are not strictly necessary and will only be used where required consent has been given.
These cookies may be used to:
These cookies are not strictly necessary and will only be used where required consent has been given.
These cookies remember choices you make, such as language or display settings, to improve your experience.
Where these are not strictly necessary for the service requested, they will only be used with consent.
Where cookies are strictly necessary for the operation of the platform or for a service specifically requested by the user, we use them because they are necessary to provide the service.
Where cookies are not strictly necessary, we rely on your consent where required by applicable law.
Use of strictly necessary cookies is mandatory for the operation of SokoGuide. Without them, the platform cannot provide secure login, maintain sessions or deliver core requested functions.
However, acceptance of non-essential cookies is not mandatory. You can refuse or withdraw consent for analytics, advertising, remarketing and other non-essential cookies and still use the core platform, unless a specific feature depends on that technology and is clearly optional.
Some cookies may be placed by third-party service providers we use, such as:
These third parties may collect information directly from your device in accordance with their own privacy and cookie policies.
Examples may include:
You should review the privacy and cookie policies of those third parties for more information.
When you first visit SokoGuide, you may be presented with a cookie notice.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking strictly necessary cookies may prevent the platform from functioning correctly.
If we rely on consent for non-essential cookies, you can withdraw that consent at any time through the cookie settings tool or by contacting us.
Some cookies are deleted when you close your browser. These are called session cookies.
Others remain on your device for a set period or until you delete them. These are called persistent cookies.
The exact duration depends on the cookie and its purpose.
Some third-party cookies or service providers may process data outside Kenya or outside your country of residence. Where required, we will take reasonable steps to ensure appropriate safeguards are in place for international transfers.
Depending on applicable law, you may have rights relating to your personal data, including the right to:
We may update this Cookie Policy from time to time. When we do, we will post the updated version on this page and update the effective date.
If you have questions about this Cookie Policy or how we use cookies, contact us at:
Data Controller: SokoGuide Ltd
Email: info@sokoguide.com
Phone: +254 112 975 883
Website: www.sokoguide.com
If you believe your data has been handled improperly, contact us first.
You may also have the right to complain to: